Due to the high demand placed on shipping services during this holiday season, there will likely be delays in receiving your order. If your shipment is delayed, please first contact the customer service department of the service that is in possession of your package, USPS or FedEx. They will be able to provide the most up to date status of your shipment. As always, we appreciate your understanding and patience, and wish you happy holidays!
If you live in New Zealand or Australia: US Postal Service has discontinued First Class and Priority shipping, so the only options to send packages is Postal Express or Fedex - both of which are quite pricey and sometimes go over the price of the order. So if you need larger items like fenders, handlebars, racks, etc., please contact your local VO Dealer. They order in larger quantities, and can often accommodate customer requests: